Frequently Asked Questions

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Frequently asked questions about Borgo Vista Serena

Everything you want to know before your stay at Borgo Vista Serena: arrival, prices, facilities, apartments, pool, routes, cities, restaurants, and practical matters.

Is your question not listed? Feel free to get in touch. Danielle and Martijn are happy to help you plan your stay in Tuscany.

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  • Prices, facilities, and stay
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Booking, prices, and payment

Where can I view the prices?

On the Prices & practical information page, you will find our starting prices per apartment and season. You can also see the minimum stay required for each period.

Are the prices per night or per stay?

Our prices are displayed as a total price per stay. So, a price for 3 nights is the total amount for those 3 nights, not the price per night.

When are the low, mid, and high seasons?

The seasonal breakdown is listed on the price page. There you can see which months or periods belong to each season. Holidays and special periods may be priced separately.

Are breakfast, pizza nights, and extras included?

No, breakfast service, pizza nights, appetizer platters, drinks, and other extras are optional and charged separately. This keeps the base price clear and transparent.

Is there an additional tourist tax?

Yes, tourist tax may apply separately according to the rates of the municipality of Castel Focognano. This will be clearly indicated for your stay.

Can the price differ from the starting price?

Yes, the exact price may depend on availability, length of stay, period, number of guests, and any additional requests.

Can we book directly?

You can check which periods are available via the availability page. If you prefer personal contact first, you can also send us a message.

Arrival and stay

What time can we arrive?

We will coordinate the exact arrival time with you in advance. This ensures we can provide a calm and personal welcome at the borgo.

What time do we need to depart?

The departure time will be clearly communicated in advance. If you have specific requests, please let us know, and we will see what is possible.

Will we be personally received?

Yes, Danielle and Martijn look forward to welcoming you personally. We will explain everything about the apartment and the borgo, and share tips for the area where needed.

Is Borgo Vista Serena suitable for peace seekers?

Yes. Borgo Vista Serena is specifically intended for guests seeking peace, nature, views, privacy, and a small-scale atmosphere.

Is there plenty of privacy?

Yes, the borgo is small-scale by design. You stay in your own apartment and have your own outdoor space. This makes your stay feel peaceful and personal.

Apartments and interior

Which apartments are available?

We have several apartments, including Terra, Belvedere, and Sole. They differ in size, atmosphere, and guest capacity.

Which apartment suits us best?

That depends on the number of people and your preferences. Terra is suitable for 2 people, Belvedere for 4 people, and Sole for 4 to 6 people.

Are the apartments fully furnished?

Yes, the apartments are fully equipped for a self-catering stay. You will have a kitchen or kitchen-diner, living area, sleeping area, bathroom, and practical amenities.

Are there dishes, cutlery, and cookware provided?

Yes, there are dishes, cutlery, glasses, pans, and basic necessities provided to prepare your own meals.

Are bed linens and towels provided?

Yes, bed linens and towels are provided upon arrival. So you don't need to bring these yourself.

Can we do laundry and dry clothes?

There is a possibility to wash and dry laundry during your stay. Useful for longer stays, after an active day, or if you want to travel light.

Does every apartment have a private terrace?

Yes, every apartment has its own outdoor spot. Ideal for breakfast, coffee, reading, drinks, or simply enjoying the view.

Clear beforehand, relaxed later

We think it's important that you know what to expect in advance. That way, the relaxation begins even before you arrive in Tuscany.

Facilities

Is there a swimming pool?

Yes, there is a swimming pool at Borgo Vista Serena. Use of the pool is possible during the season.

Is there Wi-Fi?

Yes, we use Wi-Fi via Starlink. This is useful for routes, contacting home, or working remotely in peace. Please keep in mind that you are staying in a rural location.

Can we park at the borgo?

Yes, parking at the borgo is possible. This makes arrival, grocery shopping, and day trips in the area very practical.

Is there an honesty bar?

Yes, we operate with a relaxed honesty bar. You can grab a drink yourself whenever you feel like it. The exact options may vary per period.

Are breakfast and pizza nights possible?

Yes, breakfast service and pizza nights may be available at selected times or upon request. These extras are not included as standard in the stay price.

Surroundings, cities, hiking, and cycling

Can you go hiking directly from the borgo?

Yes, you can step directly into nature from the borgo. In the area, you will find peaceful hiking trails, rural paths, viewpoints, forests, and Tuscan silence.

Are there cycling and mountain biking routes?

Yes, around Borgo Vista Serena there are various routes for cyclists, gravel riders, and mountain bikers. Some routes even run directly past or very close to the borgo.

Can you help with hiking or cycling routes?

Yes, Danielle and Martijn are happy to help with suggestions for walks, cycling routes, day trips, markets, restaurants, and beautiful spots in the area.

Which villages and cities are nearby?

From the borgo, you can visit Poppi, Bibbiena, Rassina, Subbiano, Arezzo, and Cortona, among others. Florence, Siena, and other Tuscan destinations are also suitable for a day trip.

Is Arezzo easily accessible?

Yes, Arezzo is easily accessible and is a lovely city for squares, shops, restaurants, culture, and history. It is one of the most beautiful destinations for a half-day or full-day trip from the borgo.

Can we also go to Florence or Siena?

Yes, Florence and Siena are suitable for day trips. These are longer outings, but perfect when you want to combine culture, art, and classic Tuscan atmosphere with the peace of the borgo.

Are there markets in the area?

Yes, there are local markets, regional products, village markets, and events in the area. The antique market in Arezzo is also highly recommended.

Food, drink, and groceries

Are there restaurants in the area?

Yes, there are several restaurants and local eateries in the vicinity. Danielle and Martijn are happy to share personal tips, depending on what you are looking for.

Can we cook for ourselves in the apartment?

Yes, the apartments have a kitchen or kitchen-diner with practical amenities such as dishes, cutlery, glasses, and pans. This allows you to easily prepare something yourself.

Can we do grocery shopping nearby?

Yes, supermarkets, shops, markets, and local spots can be found in the area. Danielle and Martijn are happy to give tips for practical groceries and beautiful regional products.

Do you organize pizza nights?

At selected times, we aim to organize cozy pizza nights at the borgo. This is optional and not included as standard in the stay price.

Is breakfast possible?

Breakfast service may be available upon request or at selected times. This is optional and charged separately.

Practical questions

Is a car necessary?

Yes, private transport is highly recommended. A car is practical for groceries, restaurants, villages, markets, hiking trails, cycling routes, and day trips.

Can we bring our bikes?

Are you bringing your own bicycle, gravel bike, or mountain bike? Feel free to ask Danielle and Martijn about the possibilities for storing them at the borgo.

Is Borgo Vista Serena suitable for children?

Borgo Vista Serena focuses primarily on those seeking tranquility and guests who appreciate nature, views, and silence. Always check in advance if your group is a good fit for the borgo.

Are pets allowed?

Please contact us in advance regarding this. We look at each situation individually to see what is possible, ensuring it fits with the borgo, other guests, and the peace on the grounds.

Is Borgo Vista Serena suitable for remote working?

Yes, for guests who want to work remotely in peace, the borgo can be a wonderful place. There is Wi-Fi via Starlink, but keep in mind the rural location and the fact that peace and the holiday experience come first.

Can we get in touch if we're unsure?

Certainly. Feel free to send a message with your desired period, number of people, and any questions. Danielle and Martijn are happy to help you.

Staying at Borgo Vista Serena

Is your question not listed?

Feel free to get in touch. Danielle and Martijn are happy to help with questions about the apartments, availability, prices, facilities, routes, cities, restaurants, and practical matters regarding your stay.

Prefer to check directly? Easily see for yourself if your desired period is available.

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  • Tips for the area
  • Easy and clear booking